Terms and Conditions

Last Updated: October 2025

Welcome to qpool.com.au, operated by
The Queensland Eight Ball Federation Incorporated (“we”, “us”, “our”).
By accessing or using our website, you agree to comply with the following Terms and Conditions.
Please read them carefully before using our services. If you do not agree, you should not use this website.

1. Eligibility

To purchase products from our website, you must be at least 18 years old or have the consent
of a parent or guardian. By placing an order, you represent that you meet these requirements.

2. Orders and Payments

All prices listed on our website are in Australian Dollars (AUD) and include GST unless stated otherwise.
We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.
Payment must be made in full at the time of purchase using the payment methods provided on the website.

3. Shipping and Delivery

We deliver products across Australia. Delivery times may vary depending on your location.
Any estimated delivery dates are provided in good faith but are not guaranteed.
You are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect information.

4. Returns and Refunds

If you receive a faulty or damaged product, please contact us within 7 days of delivery.
Returns are only accepted for unused products in their original condition, unless the product is faulty.
Refunds will be issued in accordance with Australian Consumer Law.

5. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of
The Queensland Eight Ball Federation Incorporated or its licensors and is protected by copyright,
trademark, and other intellectual property laws. You may not use, reproduce, or distribute any
content without prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential
damages arising from the use of this website or purchase of our products. Our liability is limited to
the replacement of products or a refund of the purchase price, as required by Australian Consumer Law.

7. Privacy

We respect your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth).
Please refer to our Privacy Policy for more details.

8. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia. By using our website,
you agree to submit to the exclusive jurisdiction of the courts of Queensland.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will take effect immediately upon posting
on this page. Continued use of the website constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: secretary@qpool.com.au

Website: qpool.com.au